hi all
When we formed Education Loan Task Force last year (ELTF) as part of India Vision Group, we had great challenges and many banks were not following the guidelines properly. There were many complaints. Our media friends also carried articles in their media about the education loan guidelines to create awareness.
Many Public Sector Banks have been giving us lot of support and cooperation. Whenever, we brought to the notice of senior officials about the aberrations, many banks (excepting some) took up our complaints seriously and rectified the complaints.
From our past one year experience, we have identified two banks for honouring during the 5th UnConference of Action 2020 scheduled on 23rd December 2010 at Chennai. They are State Bank of India, Chennai Circle and Indian Bank Head Office.
Both the banks are the toppers in granting education loan both in India and in Tamilnadu. Whenever we made complaints to the CGM (State Bank of India) and Chairman of Indian Bank, they promptly responded and followed up with the students and the branches to sort out the problems. Whenever we reported that the guidelines were not followed, they took immediately remedial actions. At our request, both the banks issued circulars to their Regional offices on some of the common problems faced by the students.
Though, ELTF does not expect 100% perfection of the branches in following the guidelines due to their large network and manpower, we expected the banks to be more responsive whenever we brought the problems to their notice. We are really happy that both the banks, took pro-active initiatives and handled every complaints in a professional way.
ELTF takes pleasure in complimenting both the banks, particularly Mrs Cauvery (DGM of State Bank of India) and Mr Swaminathan (Chief Manager, Indian Bank Head Office and in charge of Education Loan) for their cooperation. Both these senior officials were coordinating with ELTF on behalf of their respective banks.
As a token of our appreciation, on behalf of India Vision Group and ELTF. we will be inviting them to the 5th UnConference of Action 2020 and honour them on 23rd December 2010.
Whenever, we find fault with them, we accuse them. At the same time, we should also not forget to appreciate and honour them, when they respond positively. This will motive them further to contribute more for the nation building. Hope our gesture will motivate other banks also to contribute more and more to the nation.
On behalf of India Vision Group and ELTF, we congratulate State Bank of India and Indian Bnk for their contribution to the nation through education loan.
Srinivasan
Moderator, India Vision Group
Convenor, Education Loan Task Force
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