To realise the developed India by 2020

Friday, June 12, 2009

[India_Vision_2020] Reminder - Survey on problems faced by Telecom users



dear friends

I circulated day before yesterday a link to get your feedback on your experiences with landline, mobile, broadband and Cable TV.  TRAI and Consumers Association of India is arranging an Interface with operators and consumers to improve the system, on 20th June at Chennai. 

Your 5 minutes of feedback, will strengthen the efforts made by the Consumer groups to improve the efficiency of the system.  The survey closes on tomorrow (13th June) at 6 PM.  Please give your valuable feedback by visiting the following link

http://www.prpoint.com/trai

This survey is only for users from India.

Srinivasan

Our earlier mail:

dear friends

Telecom Regulatory Authority of India (TRAI) was set up in India nearly 10 years back to regulate the telecom services.  All the service providers offering (1) landline telephone (2) mobile telephone (3) broadband internet and (4) DTH/Cable TV services come under their control. 

Various companies like BSNL, Airtel, Tata Indicom, Aircel, Vodofone, IDEA and many others offer these services.  Consumers of these services have various grievances on these operators in areas like (1) billing, (2) tarrif, (3) quality of service and (4) service response.

Consumers Association of India (CAI) and TRAI have organised a Seminar jointly to bring the consumers and the service providers on a single platform, on 20th June 2009 at Chennai.  Inorder to get the broad view of the various consumers of these telecom services, CAI, Prime Point Foundation and Corporate ezine PR-e-Sense are jointly conducting an on-line survey to get the feedback from the consumers across the Nation. 

This survey is only for Indian consumers. We request you to kindly click the following link

http://www.prpoint.com/trai

and give your views freely and frankly.  This survey will take only 5 minutes of your time.  This survey is made into five parts.  first part is about you and your place.  Second part is about landline phone.  Third part is about Mobile phone.  Fourth part is about Broadband services and fifth part is about DTH/Cable TV services.

We have designed the survey in such a way that you can give your views only about one service provider in each section.  If you have multiple service providers (eg: twomobile from two operators), you can give your views separately for others. It would help us to identify the views relating to each operator in a focussed manner.

This survey is open till 6 pm on Saturday the 13th June 2009.  Please give your views immediatley.  Please also forward this to your other friends, so that, we can get the maximum views from the consumers. 

Besides presenting the outcome in the Seminar, we will also be giving the full details to TRAI for taking necessary steps to improve the operations.

Kindly spare 5 minutes and your views will help to improve the system.

Srinivasan
Editor-in-Chief
PR-e-Sense

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Publisher and Patron
K. Srinivasan,
Team:
Shivanarayan Pasupathy
Jayatheerthan
Balamurugan
Subha Ganesh
Contact
prpoint@gmail.com

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India Vision website offers lot of information about the various aspects of Vision 2020. Please download the ezines and podcasts on this theme. Please visit http://www.indiavision2020.org

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India Vision 2020 is the largest Indian group for youth to discuss the strategies for realising the devleoped India by 2020. This Blog carries the feed from the India Vision discussion group. Please join the group by clicking
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