dear friends
I am making a study of banking customer service in India and their communication with the customers in normal situation and also while giving complaints to them. Can you go the following link and take twomintues and give your views. there are only four questions.
http://www.prpoint.
the consolidated views will be given to consumers association of india for deliberations with Indian Banks association on 6th october.
Please share your views before 2nd October evening
srinivasan
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