Yes, instead of just blaming government authorities and just talking about systems in india people have to raise thier concern through this grievance forum.
E.Gopal.
Chennai.
On Sat, Aug 1, 2009 at 1:01 PM, iswarya balachandar <ice_12s@yahoo.com > wrote:
I have something to share with you,...
Government of India has an online Grievance forum at
http://www.pgportal.gov.in
Can you imagine this is happening in INDIA?
The govt. wants people to use this tool to highlight the problems they
faced while dealing with Government officials or departments like
1) Railways
2) Posts
3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL) & Mahanagar
Telephone Nigam Limited (MTNL )
4) Urban Development ( Delhi Development Authority (DDA) , Land &
Development Office (L&DO) , Central Public Works Department (CPWD)
etc)
5) Petroleum & Natural Gas
6) Civil Aviation ( Air India , Airports Authority of India , etc)
7) Shipping , Road Transport & Highways
8) Tourism
9) Public Sector Banks
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Corporation Bank Dena Bank
Indian Bank
Indian Overseas Bank
Industrial Development Bank of India Ltd National Bank for Agriculture
and Rural Development Oriental Bank of Commerce Punjab & Sind Bank
Punjab National Bank Small Industries Development Bank of India State
Bank of Bikaner & Jaipur State Bank of Hyderabad State Bank of India
State Bank of Indore State Bank of Mysore State Bank of Patiala State
Bank of Travancore
Syndicate Bank UCO Bank
Union Bank of India
United Bank of India
Vijaya Bank
10) Public Sector Insurance Companies
GIC of India
Life Insurance Corporation of India
National Insurance Company Ltd.
The New India Assurance Company Ltd.
The Oriental Insurance Company Ltd.
United India Insurance Company Ltd.
11) National Saving Scheme of Ministry of Finance
12) Employees' Provident Fund Organization
13) Regional Passport Authorities
Regional Passport Office
Ahemadabad Regional Passport Office
Amritsar Regional Passport Office
Bangalore Regional Passport Office
Bareilly Regional Passport Office
Bhopal Regional Passport Office
Bhubaneswar Regional Passport Office
Chandigarh Regional Passport Office
Chennai Regional Passport Office
Cochin Regional Passport Office
Coimbatore Regional Passport Office
Dehradun Regional Passport Office
Delhi Regional Passport Office
Ghaziabad Regional Passport Office
Goa Regional Passport Office
Guwahati Regional Passport Office
Hyderabad Regional Passport Office
Jaipur Regional Passport Office
Jalandhar Regional Passport Office
Jammu Regional Passport Office
Kolkata Regional Passport Office
Kozhikode Regional Passport Office
Lucknow Regional Passport Office
Madurai Regional Passport Office
Malappuram Regional Passport Office
Mumbai Regional Passport Office
Nagpur Regional Passport Office
Patna Regional Passport Office
Pune Regional Passport Office
Raipur Regional Passport Office
Ranchi Regional Passport Office
Shimla Regional Passport Office
Srinagar Regional Passport Office
Surat Regional Passport Office
Thane Regional Passport Office
Trichy Regional Passport Office
Trivandrum Regional Passport Office
Visakhapatnam Regional Passport Office
14) Central Government Health Scheme
15) Central Board of Secondary Education
16) Kendriya Vidyalaya Sangathan
17) National Institute of Open Schooling
18) Navodaya Vidyalaya Samiti
19) Central Universities
20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour
Many of us say that these things don't work in India. Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.
So use this grievance forum and educate others who don't know about this facility.
This way we can at least raise our concerns instead of just talking about the 'System' in India.
Invite your friends to contribute for many such happenings.
ISHU
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